Orgnization Wide Approaches Courtesy: ASQ (American Society for Quality)
Malcolm Baldrige National Quality Award
Here’s how you can apply the seven criteria for the Baldrige Award to your organization’s daily operations.
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ISO 9000 and Other Standards
Ways to harness ISO 9000 to achieve the base level of quality management or a quality system, and how other standards address the needs of specific industries.
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Six Sigma
Use the Six Sigma philosophy to drive customer satisfaction and bottom-line results by reducing variation and waste.
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Benchmarking
How to harness the process of searching for industry leaders and their best practices: Find out what makes them work and implement those practices to make your organization an industry leader.
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Lean
The fine art of eliminating non-value adding activities and waste from your processes and products.
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Total Quality Management
How all members of an organization can participate in improving processes, products, services and the culture in which your people work. |